Emergency Contacts
We have links to some additional services below, including for children and young people.
Some of these offer 24/7 emergency support online, by phone or by text. If you are in crisis and need immediate help, you can also go to your nearest Accident & Emergency unit.
Children’s Helpline Services:
Additional Support Needs
If you are deaf or can’t speak on the phone:
Relay UK service (run by BT)
The Relay UK service is designed for people who are deaf, hard of hearing or have a speech impairment.
You need to register your mobile number before using the service:
- Text REGISTER to 999
- You will get a text which tells you what to do next
- Do this when it is safe so you can text straight away if you are ever in danger.
Mobile App
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On the Relay UK app, simply tap the 999 button and then confirm to make an emergency call – or call 18000 on your phone
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Click ‘Join’ in the app window when it shows
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You’ll connect to 999 and a Relay Assistant
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Tell them which service you need (Police, Fire, Ambulance or Coast Guard)
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The 999 Operator will connect you to the right emergency service
Textphone
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Call 18000
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You’ll see ‘Emergency, which service? GA’ on your screen
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You’ll connect to 999 and a Relay Assistant
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Tell them which service you need then follow their responses on the textphone screen
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The 999 operator will connect you to the right emergency service